FAQ
Frequent Asked Question
How to Order ?
Any Delivery Charges ?
When shall I receive my order?
I have a coupon or voucher which is expired, can I still use it?
How to subscribe MM Newsletter?
Why I can't access to certain webpages?
How to Order?
Placing Your Order
Order by Mail
Send completed 'SALES ORDER FORM' with full payment (Bank draft/cheque) to:
MM NETWORK SDN BHD
1, Jalan PJS 8/18,
Dataran Sunway Mentari,
46150, Petaling Jaya,
Selangor Darul Ehsan, Malaysia.
Order by Phone or Fax
Phone: 603 - 5630 1188
Fax: 603 - 5630 1199
Fax completed SALES ORDER FORM with your contact no. & postal address.
Incomplete SALES ORDER FORM will not be processed.
Monday to Friday - 09.30 am - 6.00 pm
Order at MM Sales Counter
Please fill in your name & distributor code onto the 'Sales Order Form'.
Please provide full details of order with full payment
Please refer to methods of payment below.
Payment Methods:
1) Cash
2) Cheque
Payable to "MM NETWORK SDN BHD"
3) Bank-in / Deposit :
Payable to "MM NETWORK SDN BHD"
Then..
Fax your bank-in slip to MM Network Sdn Bhd (03-5630 1199) with your order in detail and provide special notice (if any).
Make sure the payment is in full amount for your order, including any applicable shipping, handling or other charges. Please contact us if you are unsure about it.
4) Credit Cards
The company accepts VISA card and MASTERCARD for purchase above RM100.00.
A 2.5% bank charges is chargeable below RM100.00 purchases.
5) Mobile Money
To Make Full Cash-Payments to MM Network:-
Steps To Make Payment
Step 1
a) Write SMS:
b) Send to:
66123 or 016-4466123 or 012-4166123 or 019-3866123
Step 2
a) Customer receives SMS from Mobile-Money to Confirm Payment to MM Network.
b) Customers need to give a "Miss-Call" 03-2690xxxx to Confirm Payment to MM Network.
Step 3
Customer receives SMS from Mobile-Money on Payment is Made to MM Network & Rebate-Earned
To Make EPP-Payments to MM Network:-
Steps To Make Payment
Step 1
a) Write SMS:
b) Send to:
66123 or 016-4466123 or 012-4166123 or 019-3866123
Step 2
a) Customer receives SMS from Mobile-Money to Confirm Payment to MM Network.
b) Customers need to give a "Miss-Call" 03-2690xxxx to Confirm Payment to MM Network.
Step 3
Customer receives SMS from Mobile-Money on Payment is Made to MM Network & Rebate-Earned
Notes about Mobile Money:
a.
How to Order ?
Any Delivery Charges ?
When shall I receive my order?
I have a coupon or voucher which is expired, can I still use it?
How to subscribe MM Newsletter?
Why I can't access to certain webpages?
How to Order?
Placing Your Order
Order by Mail
Send completed 'SALES ORDER FORM' with full payment (Bank draft/cheque) to: MM NETWORK SDN BHD
1, Jalan PJS 8/18,
Dataran Sunway Mentari,
46150, Petaling Jaya,
Selangor Darul Ehsan, Malaysia.
Order by Phone or Fax
Phone: 603 - 5630 1188 Fax: 603 - 5630 1199
Fax completed SALES ORDER FORM with your contact no. & postal address.
Incomplete SALES ORDER FORM will not be processed.
Monday to Friday - 09.30 am - 6.00 pm
Order at MM Sales Counter
Please fill in your name & distributor code onto the 'Sales Order Form'.
Please provide full details of order with full payment
Please refer to methods of payment below.
Payment Methods:
1) Cash
2) Cheque
Payable to "MM NETWORK SDN BHD"
3) Bank-in / Deposit :
Payable to "MM NETWORK SDN BHD"
| Bank Name | Account Number |
|---|---|
| Maybank | 5142 3531 9069 |
| CIMB | 1466 0000 263056 |
| RHB Bank | 2143 7000 0140 26 |
Then..
Fax your bank-in slip to MM Network Sdn Bhd (03-5630 1199) with your order in detail and provide special notice (if any).
Make sure the payment is in full amount for your order, including any applicable shipping, handling or other charges. Please contact us if you are unsure about it.
4) Credit Cards
The company accepts VISA card and MASTERCARD for purchase above RM100.00.
A 2.5% bank charges is chargeable below RM100.00 purchases.
5) Mobile Money
To Make Full Cash-Payments to MM Network:-
Steps To Make Payment
Step 1
a) Write SMS:
b) Send to:
66123 or 016-4466123 or 012-4166123 or 019-3866123
Step 2
a) Customer receives SMS from Mobile-Money to Confirm Payment to MM Network.
b) Customers need to give a "Miss-Call" 03-2690xxxx to Confirm Payment to MM Network.
Step 3
Customer receives SMS from Mobile-Money on Payment is Made to MM Network & Rebate-Earned
To Make EPP-Payments to MM Network:-
Steps To Make Payment
Step 1
a) Write SMS:
b) Send to:
66123 or 016-4466123 or 012-4166123 or 019-3866123
Step 2
a) Customer receives SMS from Mobile-Money to Confirm Payment to MM Network.
b) Customers need to give a "Miss-Call" 03-2690xxxx to Confirm Payment to MM Network.
Step 3
Customer receives SMS from Mobile-Money on Payment is Made to MM Network & Rebate-Earned
Notes about Mobile Money:
a.
OPTIONAL additional info but do keep it short (Max 40 characters)
b. EPPxx denotes Easy Payment Plan for 06, 12, 24 or 36 Months
c. Easy Payment Plan is available only to Mobile-Money Credit-Card Holders with Hong Leong Bank
d. EPP06 for >RM500 and EPP12, EPP24 & EPP36 for >RM1000 Purchases & Above, respectively.
email: mm.wallet@gmail.com Website: www.mmwallet.com
Mobile Money - Important Contact No.
1. 1800-87-9996 Mobile-Money Credit-Card MemberCare (English) > Hotline for Users
2. 1800-87-9998 Mobile-Money Credit-Card MemberCare (Chinese) > Hotline for Users
3. 1800-87-9997 mmWallet CustomerCare + MerchantCare > Hotline for Users + Merchants
4. 03-7726-8899 Hong Leong Bank Call-Center > Applicants can call to check
5. 03-9206-8870 Hong Leong Bank Call-Center (Fax Line) on credit-card approval status
mmWALLET - SMS Cash to ANYONE, ANYTIME, ANYWHERE!
Get your FREE-for-Life MOBILE-MONEY today!
However, Delivery Charges are applied to orders that are less than 100 SV.
Notes:
*All products are shipped via ground freight.
*All freights are Pre-paid.
*Should your shipping address is in East Malaysia, please contact us for freight fee.
Should the delivery period take longer than being stated here, please contact us @ 603 - 5630 1188. We shall take immediate action.
Firstly, you could check the box of "MM NETWORK SDN BHD newsletter" during registration.
Alternatively, should you already have an account with us, you could follow the steps below:
1) Click on "My account"
2) Under "View" tab, click on "My Subscriptions"
3) Check on "MM Network Sdn Bhd newsletter"
4) Click "Save"
The verification will take up not more than 2 business days before granting full access to our members. Thus, providing accurate and correct information while signing up is important for the later verification process.
Should you are a member but unable to get full access on MM website after 2 business days from the date of online registration, please contact us.
b. EPPxx denotes Easy Payment Plan for 06, 12, 24 or 36 Months
c. Easy Payment Plan is available only to Mobile-Money Credit-Card Holders with Hong Leong Bank
d. EPP06 for >RM500 and EPP12, EPP24 & EPP36 for >RM1000 Purchases & Above, respectively.
email: mm.wallet@gmail.com Website: www.mmwallet.com
Mobile Money - Important Contact No.
1. 1800-87-9996 Mobile-Money Credit-Card MemberCare (English) > Hotline for Users
2. 1800-87-9998 Mobile-Money Credit-Card MemberCare (Chinese) > Hotline for Users
3. 1800-87-9997 mmWallet CustomerCare + MerchantCare > Hotline for Users + Merchants
4. 03-7726-8899 Hong Leong Bank Call-Center > Applicants can call to check
5. 03-9206-8870 Hong Leong Bank Call-Center (Fax Line) on credit-card approval status
mmWALLET - SMS Cash to ANYONE, ANYTIME, ANYWHERE!
Get your FREE-for-Life MOBILE-MONEY today!
Any Delivery Charges ? No shipping and handling charges for orders that are greater than 100SV. (*Applied to East and West Malaysia only)
However, Delivery Charges are applied to orders that are less than 100 SV.
| Location | Charges |
|---|---|
| West Malaysia | RM 10 / kg |
| East Malaysia | RM 12 / kg* |
Notes:
*All products are shipped via ground freight.
*All freights are Pre-paid.
*Should your shipping address is in East Malaysia, please contact us for freight fee.
When shall I receive my order?
| Location | Days |
|---|---|
| West Malaysia | Max of 3 business days upon receiving your order |
| East Malaysia | Max of 5 business days upon receiving your order |
Should the delivery period take longer than being stated here, please contact us @ 603 - 5630 1188. We shall take immediate action.
I have a coupon or voucher which is expired, can I still use it? We are sorry to inform you that any expired coupon will not be accepted.
How to subscribe MM Newsletter? You have 2 ways to sign up MM Newsletter:
Firstly, you could check the box of "MM NETWORK SDN BHD newsletter" during registration.
Alternatively, should you already have an account with us, you could follow the steps below:
1) Click on "My account"
2) Under "View" tab, click on "My Subscriptions"
3) Check on "MM Network Sdn Bhd newsletter"
4) Click "Save"
Why I can't access to certain webpages? Should you have just registered an account though MM website, you will not have full access to this website as we need to make sure the all registered users are also members of MM Network. This will ensure only our members enjoy exclusive benefits in accessing MM Website.
The verification will take up not more than 2 business days before granting full access to our members. Thus, providing accurate and correct information while signing up is important for the later verification process.
Should you are a member but unable to get full access on MM website after 2 business days from the date of online registration, please contact us.
